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Free Shipping, Terms and Conditions
*United SCP provides free shipping on ESD matting and ionizers marked
on our web site as "free shipping." This offer is specifically
limited to the Continental USA (lower 48 States) only. All free ship items are limited to us shipping standard freight and using a
carrier of our choice.
Our Free shipping program for matting is for door to door
service to the first level of the building at the delivery
large and heavy matting orders:
If the client does not have a loading dock (or if the delivery
will need transported to the upper levels of a building)
please contact us immediately
as an additional lift gate and inside delivery charge will be
required. These charges are NOT covered in our free shipping
program. This charge will be calculated and must be approved by
you (the client) prior to United shipping your order.
Should you require Matting
or ionizers marked as FREE
SHIPPING shipped EXPEDITED please
CONTACT OUR SALES
Shipping of expedited orders will not occur until the customer grants approval
for the expedited freight charges.
We cannot change any information on
an order once it has shipped. Additionally, orders in transit
may not be cancelled and are subject to a return and restocking
fee as is indicated below. Shipping delays can occur in transit
and we are not responsible for the speed at which orders arrive
after leaving our facility. We are not responsible for lost
packages due to the address being provided incorrectly by the
Out of Area Shipping:
For ESD matting orders to
Hawaii, Alaska, Puerto Rico, APO and all other locations, shipping
charges and methods will be determined and forwarded to the
purchaser. These charges will be at a discounted rate from those
actually offered to allow for the free freight offered in the USA (48).
clients requesting expedited services of matting marked as "Free
Shipping." The difference between standard freight and expedited
charges are the responsibility of the customer. United will
calculate these charges and contact the purchaser for approval prior
to shipping the requested product. Shipping of expedited matting marked as "free shipping" will not occur until customer
grants approval of the charge. NOTE: expedited shipping may be placed
on customers shipper accounts. Customer responsibility of this offer
will require the customer to ascertain shipping amounts and details
of transaction from their shipper. Our Free Shipping offer is valid at the discretion of
United and may be withdrawn at any time. United SCP reserves the right to discontinue
this policy without notice.
All ESD Matting payment terms are prepaid via Check, Money Order,
Cashiers Check or Credit Card (Visa, MasterCard, Discovery and Amex)
unless prior arrangements for credit have been established. COD
shipments are available on a selected basis at the discretion of United SCP. In the event credit has been approved, terms are net 30 days from
date of invoice. Past due invoices are subject to interest charges of
1-1/2% per 30 day cycle.
Prices are subject to change without notice.
All matting marked as "free Shipping are shipped prepaid via UPS ground
For expedited shipments all freight charges over and above the normal
UPS ground charges will be billed to the customer. When UPS limits are
exceeded, we will ship the most reliable method. For expedited
shipments we will ship on the customers preferred carrier and their
account if desired.
Specifications for all esd matting products are subject to change
without prior written notice when such changes are made to achieve
improved product appearance, design or performance. Items effected in
this manner are not recognized as valid reasons for return.
Errors in text, graphics and
prices may occur on this website.
ESD Matting colors and textures are reproduced on our web site as
accurately as possible. We are not responsible for the output of our
customers' monitors or printers. Colors and textures represent average
production runs and may vary slightly from time to time, depending on
dye lot and compound variations. Final color selections should be made
from actual samples.
Due to the inherent qualities of rubber, plastic and vinyl and their
manufacturing process, all matting sizes may have a tolerance of + or -
Claims and Returns
No returns are allowed without prior authorization of United Static Control Products
Incorporated. It is not our policy to accept
mats that are returned for any reason other than manufacturing
defect. If you are not sure of the color request sample swatches. United
25% restocking fee plus freight charges incurred. Reimbursements
will be provided to the customer in the form of a credit memo for use
with future orders from United SCP.
Shipping charges for returned items are the responsibility of the client.
Cancellation of an order must be made within 24 hours of
order placement. After 24 hours the order will be subject to a 25%
order cancellation fee.
Notification must be in writing via email, US Post Office or fax. If an order has already shipped it will be subject to
the return policy as set forth in the "Claims and Returns"
Reimbursements will be provided to the customer in the form of a credit
memo for use with future orders from United SCP.
Damaged Goods /
To protect your interests, it is imperative to inspect and count
articles before accepting shipment. Damages or shortages should be
documented on the freight bill. If damage or shortage occurs, contact
United SCP for assistance in filing a claim, According to ICC regulations,
filing claims with freight carriers is the responsibility of the
consignee (receiving party). Claims for lost or damaged goods cannot be
honored after six (6) months from the date of shipment.
Special / Custom
Custom or special orders (such as
custom cut mats) that are "in production" or have already
been shipped may not be cancelled for any reason and may only be
returned as set forth above in the section Claims and Returns. All
custom / special orders requiring artwork (such as Logo Mats and custom
cut mats) must be approved by customer in writing prior to start of
All quotations oral or written must be documented with a valid quotation
number. Quotations are only valid with this quotation number and for a
period of no more than 30 days.
Limits of Liability
Customer acknowledges that the price of United SCP's products are
predicated on the enforceability of the following limitation of
liability and that the price would be substantially higher if United
could not limit its liability as herein provided and that customer
accepts this limitation of liability in exchange of a lower price:
United SCP shall have no liability to customer for and including but not
limited to lost profits or any special, consequential, exemplary or incidental damages of any kind weather arising in contract, tort,
product liability or otherwise, even if advised of the possibility of
such lost profits or damage. Customer also agrees to indemnify and hold
harmless United SCP for and including but not limited to damages,
injuries or deaths of any kind and/or for any reason from the use or
misuse of any product purchased, supplied, manufactured or brokered
through and/or by United Static Control Products Incorporated.
Customer acknowledges that the
jurisdiction for any legal action between United Static Control Products Incorporated, any of its
representatives, employees or officers and the customer initiated by
either party will take place solely in Manatee County, Florida.
to contact United Static Control Products.